Privacy Policy
Your Best Years Ahead
Effective Date: December 10, 2025
Your privacy is important to us. This Privacy Policy explains how Your Best Years Ahead (“we,” “us,” or “our”) collects, uses, protects, and shares your personal information when you use our website, coaching services, and related offerings.
1. Information We Collect
We collect information that you provide directly to us, as well as information automatically collected when you visit our website:
Personal Information You Provide
- Contact information (name, email address, phone number, mailing address)
- Coaching intake information (retirement plans, goals, interests, lifestyle preferences)
- Assessment results and responses to questionnaires
- Payment information (processed securely through third-party payment processors)
- Communication preferences and feedback
Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on site, links clicked)
- Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing retirement coaching services and personalized guidance
- Communicating with you about your coaching sessions and programs
- Processing payments and managing your account
- Sending newsletters, educational content, and promotional materials (with your consent)
- Improving our website and services
- Analyzing usage patterns and conducting research
- Complying with legal obligations and protecting our rights
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: We work with third-party service providers who assist us with website hosting, email marketing, payment processing, analytics, and other business operations. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Deliver targeted advertising
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
7. Third-Party Services
We may use third-party services to support our operations, including:
- Email marketing platforms (e.g., Mailchimp, ConvertKit)
- Payment processors (e.g., Stripe, PayPal)
- Analytics services (e.g., Google Analytics)
- Website hosting providers
These third-party services have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of these external services.
8. Your Rights and Choices
Under applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, you have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal obligations
- Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails
- Data Portability: Request a copy of your information in a structured, machine-readable format
To exercise any of these rights, please contact us using the information provided in Section 11.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Your Best Years Ahead
Whistler, British Columbia, Canada
Email: [email protected]
Website: www.yourbestyearsahead.com
* * *
Thank you for trusting Your Best Years Ahead with your retirement planning journey.